Depending on your description, the decision you received appears for being a scam. Telus usually takes customer protection extremely significantly, and we wish to guarantee you of the next:
I are already a Telus customer due to the fact 2001. I moved to my new position in August of 2020 And that i am however watching for an optik Tv set box that I had ordered right after I moved in.
The hours they may have are usually not Performing properly with my perform and caring for an aged loved one hectic routine. I also chatted Nonetheless they told me I really need to connect with in.
Looks like all we are able to do now is air our grievances over a community forum during the hopes of somebody in a position of authority can in fact do a little something about this.
The brand new contacting characteristic needs unidentified callers to pay attention to a short message and manually respond which has a just one-digit code. By way of example, a first-time dialer trying to hook up with a customer with the Call Control aspect might be greeted with a short information stating “this variety has Get in touch with Command – to acquire via, please press nine.” The variety is randomly generated. When the digit is pressed, the call will link.
If an automated assistant asks for The key reason why of one's connect with, mention "I want to make payment preparations for my mobility Monthly bill".
Sur certaines de vos factures ou avis de recouvrement, vous verrez l'icône Clik2Pay. En cliquant sur l'icône ou le lien dans votre facture ou avis, vous pourrez payer votre facture par virement Interac.
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The scammer known as this morning from your variety 17787193836. It had been a lady. She supplied me to alter my phones into a loyalty program Telus TV support Canada which was a method improved offer than what I have now.
Made available to improve our telephones too. She sent me a handful of codes by way of textual content and email to relay to her. She then started to request my credit card for the one time payment.
Payment impacting improvements would require a mobile phone simply call but in advance of executing that, Have you ever experimented with the payment arrangement alternatives on the internet?
TELUS launched our well-known and cost-free Connect with control function readily available for property cell phone and wi-fi postpaid customers nationally. Encouraging block the majority of auto-dialed phone calls from achieving customers.
Friends and family don’t have to have to reply to the decision Regulate when, as the procedure remembers the quantities that not long ago handed the examination. Moreover, it is possible to keep lists of figures that should always be authorized or generally blocked by way of your My TELUS account.
I was just looking to go away some responses (and also to vent) so that maybe Telus will make conversation less complicated Later on. The complete ordeal was incredibly unpleasant - all over a little bit digital camera I wanted to return.
The TELUS workforce acknowledges that our get the job done spans a lot of Territories and Treaty locations and we've been grateful for the standard Understanding Keepers and Elders who will be with us nowadays, anyone who has long gone just before us and the youth that encourage us.